2025 Bow Valley Workplace Inclusion Charter

Commitment #13:

Intercultural Training

Enroll one or more leaders in intercultural competence training and share what you learned with your team.

See below on this page for details about how to complete this commitment.

⚠️ Instructions To Complete This Commitment:

Enroll one or more leaders in intercultural competence training and share what you learned with your team.

Please complete all of the below requirements.

Part 1: Complete Intercultural Competency Training

  • Enroll at least one workplace leader (from Human Resources or Senior Management) in the Intercultural Competence Training offered by Settlement Services in the Bow Valley, or one of the equivalent training opportunities listed below in Resources.

    • If you want to complete a different equivalent training, program, please contact BVIP.

  • The training participant must complete the training program, and meet attendance or assignment requirements before completing Part 2. We will need to see evidence of completing the program (such as a certificate).

  • Training will be delivered by Settlement Services in the Bow Valley.

  • Intercultural Competence Training Session Dates: (Leaders to attend one 2-day session)

    • First week of June 2025: 2 days in person (deadline to register: May 16, 2025), or

    • First week of November 2025: 2 days in person (deadline to register: October 17, 2025)

  • Evidence: Certificate of completion the Intercultural Training Session delivered by Settlement Services in the Bow Valley, or from your chosen training program.

Part 2: Facilitate an Internal Training Session

  • Deliver an internal training to share information from your intercultural competence training program with others in the organization by December 1st, 2025.

  • This training could include:

    • a presentation at employee onboarding

    • a presentation to workplace leaders, or equivalent

    • a ‘lunch and learn’ workshop

    • If you are unsure about whether your planned training meets this commitment’s requirements, please contact BVIP.

  • Evidence: To show that you have completed Part 2 of this commitment, submit any of the below:

    • Meeting notes with key points from your internal training session, including date, location, and attendees.

    • Presentation notes, documents, or slides from your internal training session

    • Feedback forms from participants who completed your internal training session

Submit Evidence When You have Completed This Commitment

  • Once you have completed each of the above requirements, upload your evidence using our online form as soon as possible. This allows time for review and feedback.

  • Evidence may be in the form of a document, email, newsletter, meeting minutes, social media post, etc.

  • Deadline to submit all evidence for the 2025 WIC: 3PM, Monday, December 1st, 2025.

⏰ Key Dates:

Important dates to remember:

  • May 16th, 2025: Deadline to register for June Intercultural Competence training session

  • First week of June, 2025: Intercultural Competence training session 1

  • October 17th, 2025: Deadline to register for November Intercultural training session

  • First week of November, 2025: Intercultural Competence training session 2

  • December 1st, 2025: Deadline to complete Part 2 - Facilitate Internal Training Session.

  • By December 1st, 2025: Deadline to complete 2025 WIC commitments and submit all evidence.

✅ Why This Commitment Is Important:

One of the first steps to creating a diverse, inclusive, resilient workplace is to train key leaders in the skills they will need to guide and support your Diversity, Equity, and Inclusion (DEI) journey.

The Intercultural Competence Training Session helps build intercultural and anti-racism awareness and competence in your organization from the inside out.

In addition to intercultural knowledge, awareness, and skills, the training includes facilitation techniques to help share that knowledge throughout your organization, reducing reliance on external training programs.

Intended Outcomes:

  1. Stronger Leadership: Workplace leaders gain intercultural awareness to foster inclusive workplaces.

  2. Internal Training Capacity: Participants learn facilitation techniques to sustain learning within their organizations, increasing community-wide capacity for intercultural competence.

  3. Workplace Integration: Intercultural awareness is embedded into policies and practices.

📝 Resources:

Please see below options for equivalent training opportunities to complete Part 1 of this commitment.

Intercultural Communications

Settlement Services in the Bow Valley

Norquest College

  • Introduction to Intercultural Communication
    This workshop provides an overview of intercultural communications and introduces the role of a cultural bridge. Students will also learn key terms related to intercultural education.

British Council (via FutureLearn)

  • Communicating across Cultures
    A 4-week introductory online course aimed at helping "boost your intercultural communication skills and better understand how to behave in multicultural and multilingual situations."

Intercultural Competencies

Bow Valley College

Indigenous Perspectives Society: Centre of Excellence in Community Education (IPS)

  • Cultural Perspectives Training
    Cultural Perspectives Training (CPT) to help governments, organizations, businesses and individuals deepen their understanding, increase cultural competence and develop actionable ideas to respond to the Truth and Reconciliation Commission of Canada’s Calls to Action and the United Nations Declaration on the Rights of Indigenous People.

University of Alberta (via Coursera)

  • Indigenous Canada
    Indigenous Canada is a 12-lesson Massive Open Online Course (MOOC) from the Faculty of Native Studies that explores the different histories and contemporary perspectives of Indigenous peoples living in Canada.

Workplace Inclusion

Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA)

  • Safe Harbour: Respect for All eLearning Course
    An award-winning AMSSA diversity and inclusion training workshop for workplaces aiming to support understanding the value of diversity and inclusion, addressing issues of discrimination in the workplace, and attracting and retaining a diverse workforce and clientele.

LeanIn

  • Allyship at Work
    An allyship training program that empowers employees to take meaningful action and build an inclusive workplace culture - focused on gender, race, and other intersectional factors. This is a free, train-the-trainer program with full resource support to share the program with your team.

University of Lincoln (via FutureLearn)

📧 Contact:

Supporting Agency

For questions and support to complete this commitment, please contact:

Bow Valley Immigration Partnership

Natasha Lay (she/her)

Coordinator, Bow Valley Immigration Partnership (BVIP)

Email: bvip@banff.ca

2025 WIC Commitments